AUSTIN, TX. – Dear Colleagues and High End Systems product owners,
During this challenging time in our country and industry, we at High End Systems and ETC extend our wishes for wellness and safety to you, your family and businesses. We have been discussing how we could immediately support all industry professionals that have invested in High End Systems. In the spirit of assisting, we have decided on a warranty extension program.
The program is simple. We provide an extension of six months to all High End Systems products that are currently under warranty as of July 1, 2020. For example, if your warranty was set to expire on June 2020, the warranty would be extended to December 2020. This will be handled internally.
The application is straightforward. Should you have an issue with a High End Systems product, please call your High End Systems dealer or our world-class, 24/7 customer service team (1.800.890.8989). They can make the adjustment to the warranty period and process the warranty issue to resolution.
We look forward to reopening our industry together in the coming weeks. All the Best from Austin, Texas,
Your High End Systems Team
We welcome your feedback, so please reach out to the HES team with any suggestions, questions or ideas. In the meantime, stay safe and stay connected.
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