BURBANK, CALIFORNIA – Expanding capacity for site-based personalization, Westview Productions has promoted Zach Baldry to Field Service Manager, in charge of all field operations and installation technicians. The new role as Field Service Manager will also expand the comprehensive Westview project experience, bringing an unparalleled level of jobsite customer service to customers.
More details from Westview Productions (www.westviewproductions.com):
A member of the Westview team since 2008, Baldry has worked his way through the company performing roles in every aspect of field service from installation technician to lighting controls specialist. As an active rigger, Baldry is certified in several rigging manufacturers’ products. Receiving his ETCP* Rigging certification in 2011, Baldry holds the certification along with being the standing title to be the youngest person ever to receive the certification. Baldry also is an experienced lighting controls programmer. Certified in architectural, energy management, and entertainment lighting controls, his participation and leadership has proven valuable on landmark projects including World of Coca-Cola in Atlanta and the National Renewable Energy Laboratory in Colorado.
“I’m excited to bring my experience into an entirely new role in the company to support both our field service personnel and clients to ensure an exceptional experience from beginning to end.” expressed Baldry about his new role. “At Westview we have always prided ourselves on having the best customer relations in the industry. I look forward to being able to work directly with our clients and continue to ensure all of their needs are met by our field service experts.”
“The Field Service Manager is a very visible leader to our customers and the intermediary between the internal operations team and the field technician group.” says Lea Steele, Vice President; Operations at Westview. “Zach’s experience and understanding of our operational procedures made him ideally suited for this position, and with his exceptional customer service and organizational skills, he was a natural fit for this new role.”
